01
Your Privacy Matters
Ramah Digital connects people with places and experiences. Providing these services may require us to process personal information.
We believe users should understand what information is collected, why it is needed, how it is protected, and what choices they have.
02
Information We May Collect
We should not claim to collect or avoid collecting any particular category without verifying actual application behavior and third-party integrations.
- Name, email address, telephone number, and account credentials.
- Booking details, travel dates, preferences, and reservation history.
- Messages exchanged through platform communication tools.
- Content voluntarily uploaded by users.
- Business information submitted by partners and creators.
- Device, diagnostic, and security information.
- Location information where permitted and necessary for a requested feature.
- Payment status and transaction references where relevant.
03
Why We Process Information
Personal information may be processed to create accounts, provide requested services, facilitate bookings, connect customers with providers, communicate operational updates, prevent fraud, maintain security, resolve disputes, and improve platform performance.
Where required, processing must rely on an appropriate legal basis, such as contractual necessity, legal obligations, legitimate interests, or valid consent. Marketing communications requiring consent must use an appropriate opt-in mechanism.
04
Sharing Information
We may need to share relevant booking information with the provider responsible for fulfilling a reservation. For example, a hotel may require a guest's name, contact information, dates, and reservation details.
We may also use technology service providers for hosting, communications, analytics, security, and other legitimate operational functions. Personal information should not be disclosed to unrelated third parties without an appropriate legal basis.
The draft statement that Ramah Digital does not sell personal information to advertisers should be published only after confirming that actual advertising, analytics, and data-sharing arrangements support it.
05
Data Security
We aim to protect personal information through appropriate technical and organizational safeguards. These may include access controls, encrypted communications, authentication protections, system monitoring, and restricted access to sensitive information.
No digital system is entirely free from risk. We will assess security incidents and provide legally required notifications where applicable.
06
International Data Processing
Ramah Digital serves users and partners across different markets. Information may be stored or processed in countries outside a user's country of residence.
Where cross-border transfers occur, we will seek to comply with applicable data-protection requirements and use appropriate safeguards. Processing locations and transfer mechanisms must be identified where legally required.
07
Data Retention
We retain personal information only for as long as reasonably necessary for legitimate purposes, including providing services, complying with legal obligations, maintaining records, preventing fraud, and resolving disputes. Specific retention periods should be documented internally and disclosed where required.
08
User Privacy Rights
Depending on applicable law, users may have rights to request access to personal information, correction of inaccurate data, deletion, restriction of processing, objection to certain processing, or withdrawal of consent.
Requests may be submitted to info@ramahdigital.online. We will review requests in accordance with applicable legal requirements.
09
Children's Privacy
Ramah Digital is not intended to enable children to enter binding commercial transactions independently where they lack legal capacity. Any services involving minors must incorporate appropriate safeguards, permissions, and age-related restrictions.
10
Privacy Policy Updates
We may revise this Policy when our services, processing practices, or legal obligations change. Material changes will be communicated where required.